Not sure what the best customer retention strategies are for your business? Have you tried increasing engagement on social media, or focusing on great customer service with no results in customer retention rates? What about customer loyalty programmes? They’re not only for the big coffee franchises! Your small or medium sized business can also utilise […]
Successful business owners know that well planned customer retention strategies are integral to creating a sustainable business. From implementing customer retention ideas and keeping current customers engaged mangers and owners of small and medium sized business have a lot to gain. Using customer retention strategies in your business you don’t need to solely focus on […]
Customer retention is a simple, but an integral part of a prosperous business. It purely means keeping current clients buying from your business or using your services. Many owners get caught up in growing their business and the process of securing new customers while neglecting the ones who got them there in the first place. […]
